Upland is committed to providing valuable cloud-based enterprise work management solutions and now offers eight solution suites to enable users to win and engage customers, automate business operations, manage projects and IT costs, improve contact center productivity and share knowledge throughout the enterprise. AMC is… On October 1, 2019, Upland Software, Inc. acquired software company InGenius Software, Inc. for 26M USD Acquisition Highlights. Continuing its growth strategy, Austin's Upland Software said Tuesday that it has agreed to acquire InGenius, a Canada-based maker of communications software. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Rant & Rave's voice of customer (VoC) and voice of employee (VoE) applications enable users to capture, analyze, and act on real-time customer and employee… The … With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for all voice and CRM data, along with enterprise knowledge management and customer sentiment analysis solutions to drive improved contact center efficiency and customer experience. 86 likes. For more information, visit www.ingenius.com. Upland InGenius, Ottawa, Ontario. All of Upland’s solutions are backed by a 100% customer success commitment and the UplandOne platform, which puts customers at the center of everything we do. Contact centers use InGenius to increase productivity and enhance the customer experience. InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMS, with an enterprise-proven solution. Upland Software, Inc. (Nasdaq: UPLD) has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for all voice and CRM data, along with … 86 likes. M.O.P.S. Privacy Policy, To view more details about this announcement, please refer to the. Continuing its growth strategy, Austin's Upland Software said Tuesday that it has agreed to acquire InGenius, a Canada-based maker of communications software. These forward-looking statements should not be relied upon as representing the views of Upland as of any date subsequent to the date of this press release. With Upland’s Contact Center Productivity solution suite, customers can solve critical pain points by implementing integrated agent productivity solutions including the InGenius CTI platform that provides a single pane of glass for all voice and CRM related data, RightAnswers for enterprise knowledge management, and Rant & Rave for frontline engagement capabilities and real-time sentiment analysis. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI (News - Alert)) solution for enterprise contact centers.) This headline-only article is meant to show you why a stock is moving, the most difficult aspect of stock trading. Link/Page Citation INTERNET BUSINESS NEWS-(C)1995-2019 M2 COMMUNICATIONS Upland Software, Inc. (Nasdaq: UPLD), a provider of cloud-based enterprise work management software, has acquired InGenius, a Computer Telephony Integration (CTI) solution for enterprise contact centers, the company said. ©2021 Upland Software, Inc. synopsis: Citrix announced that it has completed the acquisition of Podio, an innovative, privately held company that offers a collaborative work platform which supports people an AUSTIN, Texas, Dec. 13, 2018 /PRNewswire/ -- Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based Enterprise Work Management software, today announced it has acquired … R4 Solutions Pvt. Ltd. Upland, PA. We believe non-GAAP financial measures are useful to investors both because they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making, and they are used by our institutional investors and the analyst community to help them analyze the health of our business. “Moreover, this transaction is immediately accretive to Adjusted EBITDA per share and takes Upland to a $237 million annualized revenue run rate and an $89 million annualized Adjusted EBITDA run rate,” he added. I’m a CRM and contact center integration specialist, responsible for product development and strategy at AMC, a company I founded in 1995. Accountable for meeting all objectives on your projects, on-time, and with a very high quality of work. Common Stock Quote. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a … Enterprise Proven Choose a solution with the stability and scalability used by Fortune 500 companies. More... - , , Cloud Systems Administrator. “Upland’s new Contact Center Productivity solution suite allows us to provide a unique offering of integrated solutions to maximize agent performance and improve customer experience.”. Although this wasn’t the only big news in the industry this month, like the Avaya and RingCentral relationship, it’s important, nonetheless. Upland today also announced that it has raised its full year 2019 guidance to reflect the InGenius acquisition, raising revenue, recurring revenue, and Adjusted EBITDA guidance ranges. To discuss Upland’s acquisition of InGenius with an Upland executive, please submit a request for more information. With InGenius, Upland extends its leadership in Customer Experience Management (CXM) solutions and can now offer the first multi-channel, knowledge-driven … Upland Software acquires InGenius. AGC Partners is pleased to announce that its client, InGenius Software, Inc., a market leading Enterprise-class CTI platform, has been acquired by Upland Software, Inc., a leader in cloud-based enterprise work management software. We are unable to reconcile any forward-looking non-GAAP financial measures to their directly comparable GAAP financial measures because the information which is needed to complete a reconciliation is unavailable at this time without unreasonable effort. ©2021 Upland Software, Inc. All rights reserved. News about Realtek( Company code:2379) Upland Software, a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centres. This is Upland Software… Additional information will also be set forth in Upland’s future quarterly reports on Forms 10-Q, annual reports on Form 10-K, and other filings that Upland makes with the SEC. Upland InGenius Computer Software Ottawa, Ontario 1,391 followers About us Upland InGenius is a computer telephony integration (CTI) innovator that … Accretive acquisition adds $20 million in annualized revenues and leading mobile app personalization technology to Upland’s Customer Experience Management Cloud Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired Localytics, a leading provider of mobile app personalization and analytics solutions. Upland defines Adjusted EBITDA as net income (loss), calculated in accordance with GAAP, plus net income (loss) from discontinued operations, depreciation and amortization expense, interest expense, net, other expense (income), net, provision for income taxes, stock-based compensation expense, acquisition-related expenses, non-recurring litigation costs, and purchase accounting adjustments for deferred revenue. Austin, TX, USA, Oct 1, 2019 -- Upland Software, Inc. (Nasdaq: UPLD), a provider in cloud-based enterprise work management software, has acquired InGenius, a Computer Telephony Integration (CTI) solution for enterprise contact centers. Book a meeting with our team. Fast-growing Austin tech company Upland Software said Friday it has acquired Localytics, a Boston-based mobile engagement platform. InGenius' CTI platform Anthony X. Uliano, Founder / CTO of AMC Technology. Upland Software, Inc. (Nasdaq: UPLD) has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. InGenius Software InGenius® is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs. The Kanata firm sold for $26.4 million in cash at closing, with an additional $3 million coming in a year’s time, subject to indemnification claims. InGenius Connector Enterprise equips contact centers with software tools to increase agent productivity and call capacity while providing a better overall customer experience. Upland Software Acquires InGenius Oct 2, 2019 Upland Software, a provider of cloud-based enterprise work management software, has acquired InGenius, a provider of computer-telephony integration (CTI) solutions for contact centers, for $26.4 million. The increase in 2019 revenue guidance below is net of a reduction for a deferred revenue discount as a result of GAAP purchase accounting and all guidance adjustments are prorated for an effective closing date of October 1, 2019. media@uplandsoftware.com, Integrate leading telephony systems with customer relationship management (CRM) platforms, Get a free customized savings assessment of what’s possible for your business, A leader in phone CRM integration. With the addition of InGenius, Upland introduces an innovative Contact Center Productivity solution suite that that provides a single pane of glass for all voice and CRM data, along with enterprise knowledge … Upland’s family of cloud-based Enterprise Work Management applications helps customers run their operations smoothly, adapt to change quickly, and achieve better results every day. With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for all voice and CRM … To learn more, contact us at [email protected]. Austin, TX, USA, Oct 1, 2019 -- Upland Software, Inc. (Nasdaq: UPLD), a provider in cloud-based enterprise work management software, has acquired InGenius, a Computer Telephony Integration (CTI) solution for enterprise Our solution suites are backed by a 100% customer success commitment and the UplandOne platform, which puts customers at the center of everything we do. 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