Answering telephonic and e-mail inquiries … Position: Experienced Customer Service Representative with medical billing experience Job Type: Full-time Customer Service Representative will be responsible for the accurate and timely entry of new patient accounts and payment posting within billing … Phone-related customer service experience is a major plus, Bilingual language skills: The ability to speak multiple languages is a plus, especially in a situation with large customer contact with different languages, Time-management and organizational skills: This skill is necessary for medical customer service representatives to effectively manage multiple expectations in a fast-paced environment, Attention to detail: They must be able to demonstrate extreme attention to detail to ensure accuracy for electronic and print data entry and update of medical records, Strong sense of urgency and responsiveness to customers is essential for a medical customer service representative, Computer skills: Customer service representatives require strong keyboarding skills and advanced knowledge in the use of all Microsoft Office applications, especially Word and Excel proficiency. These cookies will be stored in your browser only with your consent. Other at Trinity Health Your medical biller job description should reduce the number of disappointing resumes. Opens customer … Customer service representatives are responsible for coordinating, collecting, and imputing all patient information and new patient set-ups into a customer information system. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. For more information, see the, University Medical Center of Southern Nevada. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Greeting customers in a friendly, professional manner using the suggested script. Below are the job duties and job description for an insurance billing specialist. Medical Customer Service Representative Job Description, Duties, and Responsibilities. Work Medicare claims in Medicare system. Customer Service Representative Job Description. We also use third-party cookies that help us analyze and understand how you use this website. This website uses cookies to improve your experience while you navigate through the website. It is mandatory to procure user consent prior to running these cookies on your website. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. 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Process and handle billing questions from patients, guarantors and field staff. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. POSITION PURPOSE. Guide the recruiter to the conclusion that you are the best candidate for the healthcare customer service job. Each and every day, thousands of employees contribute to delivering outstanding customer service … Please, leave a comment in the box. Job Description Sample for the Insurance Customer Service Representative Position. Education: A minimum of High School Diploma or GED is required to work as a medical customer service representative. Job Description The Concierge / Customer Service Representative is responsible for maintaining high levels of customer service and the promotion... ... BENEFITS: ~ Exceptional advancement opportunities ~ Medical… Within this broad definition are many … Medical credit collectors are agents who collect medical payments from patients who have received services but have not paid their bills. Customer Service 1. Apply for Medical Billing Customer Service Representative-PBSF job with Trinity Health in Farmington Hills, Michigan, 48331. Your main duty as a medical billing representative or clerk is to generate revenue, collect accounts and maintain invoices for services rendered at a health care facility. The medical customer service representative job description entails providing customer support duties, which include interacting with customers to handle complaints, process orders, and provide information about an organization’s products and services, etc. The major tasks, duties, and responsibilities performed by the medical service customer representatives are listed in the sample job description below: When hiring for the position of medical customer service representative, recruiters commonly require prospective applicants to possess certain skills, knowledge, abilities, etc. You will be responsible for handling emails, text messages, postal mail… This Billing specialist job description template is optimized for posting to online job boards or careers pages and easy to customize for your company. 58 medical billing customer service representative jobs available. Computer skills for data entry and database management are also vital skills to have to be effective as a medical customer service representative. See salaries, compare reviews, easily apply, and get hired. Process orders, prepare correspondences and fulfill customer needs to ensure customer … Billing Representatives coordinate billing functions and perform a variety of tasks, such as issuing invoices, handling payments and updating financial records. They are responsible for evaluating all documents to ensure that appropriate information has been obtained for billing purposes. Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. 58 medical billing customer service representative jobs available. Sets the example of exemplary customer service … Job Description: The Medical Billing Specialist prepares services rendered by clinic providers for billing to multiple entities via electronic or hardcopy claim. medical billing representative Professional Summary Motivated and reliable individual, with extensive knowledge of healthcare industry, medical billing, ICD-9, CPT, HCPS, and coding guidelines. Did this post help improve your knowledge of what medical customer service representatives do? The job of a medical customer service representative requires them to manage all aspects of patient intake; data entry, answering the phone, outbound calling, and receiving faxes; maintaining referral source information and log, and data input into IMBS. Focusing on meaningful content is the first step in writing an effective medical biller job … OVERVIEW Join the Leader in the Home Healthcare Industry Rotech Healthcare Inc. is a national leader in providing Respiratory and Sleep Apnea treatment as well as home medical equipment. New medical billing customer service representative careers are added daily on SimplyHired.com. To be successful in your career, you require excellent customer service and problem-solving skills, the ability to work both independently and as part of a team, and time-management and organizational skills; exceptional verbal and written communication, interpersonal, and active-listening skills; phone handling skills, as well as the ability to prioritize issues and respond accordingly. Answering telephonic and e-mail inquiries … Job Assessment Tests: How to Top Your Competition. The low-stress way to find your next medical billing customer service representative job opportunity is on SimplyHired. Individuals who are interested in starting a career in the customer service field will also find this article beneficial in learning about what the medical customer service representative role entails and how they can be achieve success on the job. Each and every day, thousands of employees contribute to delivering outstanding customer service … Responsible for maintaining and updating patient medical records. These cookies do not store any personal information. Tailor your resume by picking relevant responsibilities from the examples … Physical dexterity: The medical customer service representative job description requires sitting, walking and standing, talking or listening. Billing Specialist responsibilities include: Receiving and sorting incoming payments with attention to credibility Managing the status of accounts and balances and identifying inconsistencies Issuing bills, … Assists in the training and education of Customer Service Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created. See salaries, compare reviews, easily apply, and get hired. It also involves successfully managing large amounts of inbound and outbound calls, sometimes on multiple lines phone system; this may include handling different topics, following communication scripts, and being a contact point between customers and the company. They must also develop and maintain a working knowledge of current Medicare, Medicaid, insurance regulations, products and services offered by the organization they represent, and FDA/DOT, JCAHO and all applicable governmental guidelines and regulations. Job Description We are looking for a reliable Customer Service Representative to handle correspondence and assist customers in the loan application process. It is also vital that medical customer service representatives express ideas clearly, both verbally and in writing, as well as provide strong documentation, Strong active listening/comprehension skills: They must be able to listen actively to comprehend and decode the customers’ message as well as deduce what is implied in the communication, Team work abilities: Customer service representatives must be able to function in a team oriented environment as well as independently deliver results, Phone handling skills: Their job involves handling a great volume of calls to take inquiries, provide information, or handle complaints; hence it is essentials that they have the required etiquette to provide customer support in a positive, calm, and timely manner. Essential duties highlighted on an Outbound Customer Service Representative resume are calling customers, … Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Negotiate claim settlements and make recommendations for legal action when settlements are deemed non-negotiable. A medical biller is responsible for submitting medical claims to insurance companies and payers such as Medicare and Medicaid. Customer Service 1. Also known as Medical Sales Representatives or Pharmaceutical Sales Representatives, Medical Representatives sell and promote companies' medications, prescription drugs, and medical … Coordinates all patient information, processes paperwork, including preparation of file for billing department and completes batch reports for UPS deliveries. They must also be available for on-call assignments as required. Their role also involves handling patients’ complaints, referral sources, and administrative department inquires. The low-stress way to find your next medical billing customer service representative job opportunity is on SimplyHired. Description : Handling of patient and payor inquiries and requests, assist with patient walk-ins and take actions related to patient... Duties are accurate and timely billing and follow up of Medicare, Medicaid, … Customer Service Representative job profile, job role, ... errors, account questions, billing, cancelations, and other queries. Below is a sample of the job description for the insurance customer service representative position, showing important … This is to ensure that such candidates will be able to effectively perform the obligations, objectives, and purpose of the customer service representative position set by the organization and succeed in their career. They are responsible for assembling charts and processing paperwork, including preparation of files for the Billing Department and complete batch reports for UPS deliveries. Find your next job near you & 1-Click Apply! Greeting customers in a friendly, professional manner using the suggested script. New medical billing customer service representative careers are added daily on SimplyHired.com. Individuals in a health-care facility who create and maintain patient records, and facilitate payments and reimbursements, are called medical billing and coding specialists. Assist in department/company projects, as needed, i.e. 1  It is a position that is critical for the financial cycle of all health care providers, from single-provider practices through large medical centers. Back Medicare Customer Service Representative CAROUSEL_PARAGRAPH Tampa, United States DOP 2529843 Share Job Share Job Job Description As a Customer Service Representative, you will deliver a unique… per day Performing additional duties as needed We are looking for Call Center Representatives who combine excellent customer service … The job description is varied and some of them are mentioned in the Billing Representative Resume as follows – issuing invoices, updating financial records, handling payments, issuing credit memos, reconciling customer account, ensuring timely billing… Displayed here are Job Ads that match your query. It is also important to posses a strong customer service background and knowledge of medical terminology. You also have the option to opt-out of these cookies. By using the right focus, word choice and formatting, your job responsibilities section can filter out unqualified or overqualified candidates. Medical Billing Customer Service Representative 2+ years of medical billing experience. You will be responsible for handling emails, text messages, postal mail… Develops and maintains a working knowledge of current products and services … Job Description We are looking for a reliable Customer Service Representative to handle correspondence and assist customers in the loan application process. Health Care Customer Service Representative Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. It also entails building and maintaining relationships with locations, patients, and referral sources. Apply for Medical Billing Customer Service Representative job with Trinity Health in Kentwood, Michigan, 49508. If you are interested in medical billing as a career, you can explore the elements often found in a job description … Apply to Customer Service Representative, Member Services Representative, Billing Representative and more! Billing Based Customer Service Representative. Primary responsibilities. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. 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That match your query biller job Description Sample for the insurance customer service Representative and extensively trained spreadsheets... 1-Click apply attracts potential customers by answering product and service questions and suggesting information about other products and.... Electronically and manually retrieve and enter patient information and resolving product and service information and resolving product service! Hospital revenue operations of an assigned patient Business services ( PBS ) location request, as needed i.e! On an Outbound customer service representatives are literally the voice of a brand, and administrative work your.. Manually retrieve and enter patient information and new patient set-ups into a customer information.... Security features of the company ’ s customer base is on SimplyHired … billing based customer Representative... Representative jobs available on Indeed.com and get hired their role also involves handling patients ’ complaints, referral.!