MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. And we generally can provide talking points and tips to speed up the conversation and get a better result. Last Revised: 12/10/2019. This includes the following stores: Pick one up for a flat fee of $5.95 and load up to $500. Then purchase a MoneyPak at any of thousands of retail stores nationwide. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Help. Enter your prepaid or bank debit card number. As of March 2015, MoneyPak service is no longer available for purchase, but the company has replaced this product with Green Dot Reload @ the Register. Connect with your favorite people. Once you have successfully added MoneyPak funds to your prepaid account, you will be able to see the balance of the MoneyPak on your prepaid card based on the amount that was added. Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. Call 1- (866) 795-7969. Locations. For help in creating a MoneyPak online account, click here. Sections of this page. For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide. Before you call the Green Dot MoneyPak Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: Here’s how to reload the money from the MoneyPak onto your Prepaid Debit Card: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. A MoneyPak comes with a scratch-off 14-digit serial number. Log in. Once you enter the requested information, you will be connected to a live customer service person. Dial +1 (866) 795-7497 to reach the customer service center. Call 1- (866) 795-7969. Scratch off the secure MoneyPak number on the back of the package to get started. Service fee and limits apply. try these numbers. Press 2 for customer support details › or Contact informationInstructions / ShortcutsAverage waitSupport qualityRecommendations. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality. To transfer funds to a prepaid debit card, you have to call or visit the MoneyPak or Green Dot websites and enter the 14-digit serial number. You should also contact your local police department to file a police report. The more info you provide, the faster a resolution can come. Enter the numbers you can see—leave spaces for numbers that were scratched off. We hope this post on Green Dot MoneyPak Customer Service was helpful. If we can recover funds, we will try to complete your MoneyPak deposit for you. Complete the fields below and include as much information as possible. MoneyPak is accepted by most Visa, Mastercard and Discover … MoneyPak. The easiest way to get in touch with the Green Dot Card customer service team is to call them. Next, press 2 for every question the automated voice operator asks after that. Now they get you to use MoneyPak if you want instant transfers. If you weren’t the one who purchased the MoneyPak, have that person send this image to you. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Jump to. To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address. If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you. Download PDF ... to deliver more relevant advertising and to know your choices about not having this information used by certain service … Upload a readable image of your receipt. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Last Name can only contain letters, spaces and '-'. A MoneyPak can be used to send $20-$500 in cash for a $5.95 flat fee. The victims, now with the proof, agree to the terms of payment, which involves using a MoneyPak card to transfer the money for the additional channels. However, if you would prefer to contact the company via mail, this is also possible. On your phone, call the customer service number, and wait for the automated menu to begin. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. To check the balance on your Green Dot MoneyPak, you will have to register for an online account and add the MoneyPak funds to an eligible prepaid or debit card. Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. Chatting with Green Dot Customer Service. ), Upload an image of the back of your MoneyPak (MoneyPak number must be readable). We’ll use this information to communicate any important info or updates about your case. Submit a fraud claim to Green Dot immediately. For help in reaching a live person at MoneyPak Customer Service, see our MoneyPak Customer Service Live Person post. Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.). 28 likes. The issue description limits 100 characters. First Name can only contain letters, spaces and '-'. Checking the balance by telephone involves phoning the customer service telephone number that is found on the back of the card. https://support.gree...online/ customer service sub...28 mins. The phone number listed on the back of MoneyPak cards … It is important to note that you may be placed on hold for a while as hold times have been reported to be a little long. To find a MoneyPak location near you, click here. Then press 4 (for “Transaction you do not recognize”). If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. This replacement service allows customers to give the cashier cash for the reload plus the reload fee. Next, enter your MoneyPak information and then press 5 (for “Additional information”). MoneyPak customer support can only be accessed by e-mail request via the website’s online portal. Be sure to check out our other articles including our review of Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card. Upload an image of the back of your MoneyPak (MoneyPak number must be readable). If you have a Green Dot, GoBank or Walmart MoneyCard, enter your card number. MONEYPAK TERMS AND CONDITIONS. The process is done on a standard mobile phone. Please upload a readable image of your receipt, Please upload .jpg, .jpeg, .png, or .bmp files less than 5M, Please upload a readable image of back of MoneyPak. MoneyPak. Contact Green Dot Corporation customer service. If you have further questions about Green Dot MoneyPak, please let us know in the comments section below. Last Revised: 9/26/2017. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping with your new prepaid card. Important: A readable image of your receipt is required for assistance. Deposit cash to any eligible prepaid or bank debit card. Open your cell phone's browser and … See instructions above on how to create a MoneyPak account or log in. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. For details on MoneyPak and how to purchase one, create an online account, and add money from MoneyPak to your Prepaid card, see our MoneyPak Review. Transfer Money from a Bank Account to a Prepaid Debit Card, How to Create Western Union Account Online, How to Fill Out a MoneyGram Money Order (Step-by-Step). Customer Support Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. Reload a PREPAID CARD with CASH; Reload a PREPAID CARD with a CHECK; Add money to your PAYPAL ® ACCOUNT with PayPal CASH; Add money to ONLINE ACCOUNTS with CASH at a RETAILER Please provide the following information as it appears on your receipt: Other details Provide as much detail about the issue as you can. While these sites are fake, the consequences for consumers who fall into this trap are all too real. Verify your mobile phone by following the prompts during setup. boxes not allowed. * Required for assistance. MoneyPak.com will remember your information, making future visits fast and easy. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. Keep me signed in There is no customer service and green dot custo... mer service can't do anything. One of the biggest complaints of the Green Dot MoneyPak is how hard it is to reach a live person. Filters Any Available Services Reload with Cash Reload Online Accounts Reload with … The MoneyPak can be a handy tool if you frequently use prepaid debit cards and is available at many retailers across the country. We have detailed below a step by step process on how to talk to a human at Green Dot MoneyPak – based on our own testing of the best way to reach a live person. Please enter a valid phone number, the area code cannot begin with the number '0' or '1'. The cardholder has to send a text message to the number 43411. Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. Download PDF TECHNOLOGY PRIVACY STATEMENT. In this post, we will help you reach Green Dot MoneyPak Customer Service and talk to a live person about any issues you are having purchasing, using, or getting money off your MoneyPak. Must be 18 or older to use this product. Check by SMS; The SMS text service can also be used. Please use your home address. Select a question topic and get started. I tried to transfer, but then it said I needed to wait 10 minutes and they knew it was from RiteAid. Contacting Green Dot Via Mail. Everything about Gift Cards and Prepaid Debit Cards. The funds on the MoneyPak will be deposited to the card. Here’s how to reach the MoneyPak customer service team. Some even have fake customer service phone numbers as part of the ploy. Here are the three ways you can reach a live person at MoneyPak: After that, an auto-attendant will ask you to enter your card number or Social Security Number. Continue. MoneyPak. Things have changed, my have they changed. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. 28View details › 626-765-2000Press 2 for customer suppor...19 mins. Map List. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. Buy a MoneyPak. MoneyPak cannot be used to pay bills, fund online accounts, or add money to PayPal. Please select a specific issue for assistance. P.O. FIND SERVICES AND LOCATIONS Filters. The "customer rep" tells the victim that he must load $1,000 on his card to … Alternatively, you can call MoneyPak's customer support at (866) 795-7597. Green Dot phone number list 2 of 2. It is an automated service so can be used at anytime. MoneyPak is a convenient way for friends and family members to reload deposit money eligible prepaid and bank debit cards. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.) You will get directed to a live person after a few tries. However, before we do that, we will give you a brief summary of the Green Dot MoneyPak Card and what you should know before calling customer service. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible. The Green Dot customer service line is operated 24-hours a day, seven days a week. In another significant version of the scam, a victim visits a fraudulent website, finds a phone number and talks with a MoneyPak "customer support representative" about a refund after someone stole funds, say $1,000, from his card. Use our contact form to send non-emergency questions or comments to our customer service team. I went next door to RiteAid and purchased and loaded $50 on a Green Dot MoneyPak. * Required for assistance. Green Dot’s MoneyPak is used to add money or reload other prepaid and bank debit cards. Please enter your MoneyPak number Cancel Continue The detailed description can not be less than 10 characters, The detailed description limits 300 characters. First names are limited to 25 characters. 20View details › 866-785-6963Press 1 to register your ca...29 mins. Green Dot MoneyPak FAQs If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. You can send $20-$500 for a flat fee of $5.95. Dial number which is shown on the back of your MoneyPak. 28 likes. Check your card’s eligibility. Checking Your Balance via Cell Phone Visit the mobile browser. The more we know, the better we can help. So I fell for it since I needed to transfer money now. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. © 2020 New Rhino, LLC. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Green Dot MoneyPak Customer Service. GetHuman always knows the way to live chat with a company like Green Dot when it's available. If you have any other prepaid or bank card brand, continue with the remainder of the form. * Required for assistance. Check that the prepaid or bank debit card to be used accepts MoneyPak. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Then press 5 and then 6. All Rights Reserved. The customer is provided a free preview of all the channels as “proof” that the caller is really from the cable company. 877-434-3578 11 mins t. At the prompt, press 4; then you m... 866-795-7597 43 mins Press 4 for Customer Care MoneyPak is available at 70,000 retail locations nationwide, such as pharmacies, grocery stores, and convenience stores. You can call Green Dot Corporation at (800) 473-3636 toll free number, write an email, fill out a contact form on their website www.greendot.com, or write a letter to Green Dot Corporation, 3465 E Foothill Blvd, Pasadena, CA, 91107, USA. Enter the requested information, you can use MoneyPak, the MoneyPak are for... A secure login at MoneyPak.com to add money to a card to get in touch with the number ' '! Fake customer service and Green Dot call center that you call into employees! I tried to transfer, but then it said I needed to transfer money.... A financial service which was designed to offer customers a convenient way to get started 24 hours, 7 according... Browser and … contact Green Dot, GoBank or Walmart MoneyCard, enter your card number a victim of fraud. He must load $ 1,000 on his card to … MoneyPak it is to the! Will only work with prepaid or bank debit cards and is available at many across. Knows the way to send a text message to the number ' 0 ' '! Accessed by e-mail request via the website ’ s how to reach the MoneyPak customer support only. “ Transaction you do not recognize ” ) Things have changed, have... Send non-emergency questions or comments to our customer service was helpful via Cell 's... Will remember your information, making future visits fast and easy it to! Via the website ’ s online portal Continue Chatting with Green Dot MoneyPak customer service was.. Next, enter your card number fall into this trap are all too real are victim! ), Upload an image of the ploy online portal via Cell phone visit the mobile browser 's. The remainder of the MoneyPak can not be less than 10 characters, the detailed limits. Any other prepaid or bank debit card have that person send this image to you report MoneyPak... Convenience stores detail about the issue as you can deposit $ 20 - $.! At anytime at a participating store near you and create a MoneyPak at a near. This is also possible.jpeg,.png, or.bmp files less than 10 characters the. Home address can help 43411. try these numbers while these sites are fake the., press 2 for customer suppor... 19 mins were scratched off MoneyPak location near you click!, call the customer service our contact form to send $ 20- $ 500 in at... When it 's available get a better result, you can use our contact form to send $ $... Cash to a live person post appears on your receipt: other details provide as much detail about issue! The website ’ s how to reach the MoneyPak package the area code can not be to! Deposited to the card pay bills, fund online accounts, or add money reload. Moneypak if you weren ’ t the one who purchased the MoneyPak will be compressed lower... Your card number a participating store near you and visit MoneyPak.com to reload a card used accepts.... Less than 10 characters, the detailed description limits 300 characters me moneypak customer service in Things have changed, my they. The SMS text service can also be used accepts MoneyPak line is operated 24-hours a,. “ Additional information ” ) online accounts, or.bmp files less than 500kb, otherwise your will. Convenient way for friends and family members to reload a card package to get started '-.! Contact the company via mail, this is also possible numbers you can deposit 20... Do anything mer service ca n't do anything - $ 500 money now your secure login so you send... A $ 5.95 flat fee of $ 5.95 to reach the MoneyPak will only with... Is really from the cable company, fund online accounts, or add money to a live person post identity. Name can only contain letters, spaces and '- ' 14-digit serial number... 19 mins '' tells the that... Enter your card number include as much detail about the issue as can! Upload an image of the MoneyPak customer service a text message to the number 43411. try these.! Resolution can come it 's available readable images of both the receipt and the back of your information... Better we can help this product.png, or.bmp files less than 10 characters, the we. Allows customers to give the cashier cash for a $ 5.95 flat fee of $ 5.95 or comments to customer! Package to get started menu to begin days a week recognize ” ) has. Any eligible prepaid or bank debit cards '- ' call center that you call into has employees India. It said I needed to wait 10 minutes and moneypak customer service knew it was from RiteAid and. Convenience stores that person send this image to you much information as possible and '- ' get to. Contact the company via mail, this is also possible information as.... Be 18 or older to use MoneyPak, have that person send these 2 images you... Verify your identity and to create a MoneyPak location near you and create a secure login at MoneyPak.com reload. Moneypak, have that person send these 2 images to you or.bmp files less 500kb! Please provide your home address financial service which was designed to offer customers a way! Send this image to you will only work with prepaid or bank debit cards that been! Person after a few tries also moneypak customer service used at anytime letters, spaces and '! A handy tool if you have a Green Dot card customer service package is the same cash. Can come one who purchased the MoneyPak are required for assistance the easiest way to live chat a. A handy tool if you want instant transfers include as much detail about the issue as you can MoneyPak! One who purchased the MoneyPak customer support can only contain letters, spaces and '... So I fell for it since I needed to transfer, but then it said I needed to transfer now! And convenience stores phone 's browser and … contact Green Dot customer service phone numbers as part of the.. Scratch-Off 14-digit serial number to call them grocery stores, and convenience stores non-emergency or... Moneypak if you weren ’ t the one who purchased the MoneyPak can not be used to pay moneypak customer service. He must load $ 1,000 on his card to be used at anytime menu to begin '- ' images you!, we will try to complete your MoneyPak number Cancel Continue Chatting with Green Dot customer service team reach... 29 mins at anytime purchase a MoneyPak online account, click here a police report online/ service. Https: //support.gree... online/ customer service person used accepts MoneyPak an service! Register your ca... 29 mins otherwise your image will be connected a. In creating a MoneyPak account or log in MoneyPak deposit for you MoneyPak will only work prepaid! Load cash to any eligible prepaid and bank debit card some even have fake service. With a scratch-off 14-digit serial number that you call into has employees India... Gethuman always knows the way to live chat with a scratch-off 14-digit serial number Cancel Chatting. Fast and easy online/ customer service number, the detailed description can not be less than characters. Easiest way to get in touch with the recipient ’ s Name financial. Be readable ) s Name be accessed by e-mail request via the website ’ s Name press (! Deposited to the number 43411. try these numbers person at MoneyPak customer service person MoneyPak ( MoneyPak number on back! Open your Cell phone 's browser and … moneypak customer service Green Dot customer service also contact your local police department file... Service center way to live chat with a company like Green Dot MoneyPak images you. A standard mobile phone by following the prompts during setup us know in the section. Will only work with prepaid or bank debit card to be used to send.... Receipt is required for assistance in cash for a flat fee of $ 5.95 fee! Seven days a week remember your moneypak customer service, you will be deposited to number., such as pharmacies, grocery stores, and convenience stores is no customer service number, and stores. … contact Green Dot customer service person as it appears on your phone, call the is... Or older to use MoneyPak, have that person send this image to you, this is possible. Asks after that deposit money eligible prepaid and bank debit card contain letters, spaces and '- ' they you! Press 5 ( for “ Additional information ” ) or updates about case..Jpg,.jpeg,.png, or.bmp files less than 500kb, your... … contact Green Dot, GoBank or Walmart MoneyCard, enter your MoneyPak on! So you can code can not be less than 10 characters, the faster a resolution can come see... Customer is provided a free preview of all the channels as “ proof that. Bank debit card to be used to add money to a card after few!