How much will it cost me? A Provider needs to be given your Referral Code in order to access your care documents and assess if they are the right Provider for you. The referral codes from My Aged Care allow you to access different services. Aged Care on 1800 200 422and quote your referral code for your pac kage. Instead the occupational therapist can directly liaise with the RAS to activate a support plan review to match and refer for home modifications. Using your Home Care Package during COVID-19. My Aged Care is the government funding body for everything to do with Aged Care. If you need details of past service providers, you can view the history of your aged care. Download this invaluable guide to give you confidence in your Home Care choices. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm. The team leader manages assessment referrals in the assessor portal. Enquiry Call Save Website. If you get a letter with multiple different codes, they could be CHSP Referral Codes instead. Email Facebook Twitter. My Aged Care can then help you locate a provider in your area. It is a one-stop portal that provides information, means and referrals to various services (including community transport) to enable healthy and active lives for non-indigenous Australians aged 65 and over, and indigenous Australians over the age of 50. The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. 1800 200 422 . For information on COVID-19, the Royal Commission into Aged Care Quality and Safety, scheduled website maintenance and other important news, see News and updates. Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. 1. Anyone over the age of 65 years of age who has a Medicare Card can apply for subsidies through My Aged Care. 6. Following your assessment, it is likely to take a further 2 weeks until you receive the report. There are two ways you can contact My Aged Care, depending on your preference, by phone or online. You may receive a referral code for cleaning, a code for transport and a code for … Though in some cases, you can request an emergency assessment. Representative Clients can nominate one or more representative(s), (e.g. Referral for service A referral sent by either My Aged Care contact centre staff or assessors requesting services for a client. Southern Cross Care (SA, NT & VIC) Inc Oaklands Park Lodge Residential Care is a Residential Aged Care facility located in Oaklands Park, South Australia offereing High Care, Low Care, Supported Residential (SRS), Ageing in place, The first step is registering for My Aged Care. 1. https://www.myagedcare.gov.au For Aboriginal and Torres Strait Islanders the entry age is 50 years. My Aged Care referral code This code is supplied by the government. Whatever you do make sure that you don’t give your referral code to any Provider of services until you’re sure they can do what you want them to do. For more on exit amounts click here. While the system is not perfect, it continues to move in the right direction, with increasing awareness that everyone’s needs are different. Contact My Aged Care. If cl i en t rq u s gadm v . My Aged Care. In Victoria it is called an ACAS or Aged Care Assessment Service. If you’re a team leader, you can accept or reject referrals. 5. What is My Aged Care? Let’s face it, Aged Care is confusing enough without having ACAS Teams and ACAT Teams! When a Provider accepts your Referral Code it triggers your funding. Aged Care in Australia . If you believe your patient is already receiving aged care services, you can call My Aged Care on 1800 200 422 to find out more information before you decide to make a referral. Facebook Google. First name Last name Email address (Optional) If entered, a confirmation email will be sent to this address. Your ID number will begin with the letters AC, followed by 8 digits. Aged Care Homes are normally the highest level of care outside a hospital. What's new under My Aged Care? The process is outlined below: 1. We know, you receive a lot of letters from My Aged Care so it can be hard to know which letter means what! Send message Send an enquiry. Before you make the decision to switch providers you should check your Home Care Agreement with your current Provider. Use this form for referring to My Aged Care for access to the Commonwealth Home Support Programme, Home Care Packages, Residential Care or Residential Respite. The Assessment for subsidies through My Aged Care is called an ACAT or Aged Care Assessment Team throughout Australia. Aged Care Services. Managing Referrals for Assessment and Support Plan Reviews (ACAT) If your team leader has assigned a referral to you in the assessor portal, you can view the client’s record. It’s never too early to talk about aged care. Latest news. If you have already received your Home Care Package referral code and need to find a quality provider, we’re here to help! For Aboriginal and Torres Strait Islanders the entry age is 50 years. A five digit code given to the client by the My Aged Care contact centre, or assessor; to allow them to visit different service providers to discuss their needs prior to choosing their preferred provider.. Watch Tess's story here. Referral codes are generated for individual services. Southern Cross Care (SA, NT & VIC) Inc Bucklands Residential Care is a Residential Aged Care facility located in North Plympton, South Australia offereing High Care, Low Care, Dementia specific, Phone. Referrals can be sent electronically, or a client can be issued a referral code. If you’ve been approved for a new service, you can find your referral code to pass on to your new provider. pressure care equipment provision, wound dressing required within 24 hours then the following may occur: R e f rcl intoMy A gd C av w b m that service has commenced due to urgency. Once you have agreed upon this date, you should notify your new Provider to ensure there is a seamless transition and you don’t miss out on any funding. This means that you will receive interim funding while you are waiting to be assigned your Home Care Package. Learn More. Fax only one patient/client referral at a time and please only send one referral per client/patient. My Aged Care Community Health Professional and GP Fax Referral Form Important: Complete all relevant sections. We support and service a diverse range of clients and can help you navigate through the My Aged Care website for information and options that is available to you or your loved one. To arrange an ACAT assessment you need to contact the customer service centre of My Aged Care on 1800 200 422. You need this new referral code to give your new provider before you can start receiving their services. Southern Cross Care (SA, NT & VIC) Inc John Paul II Village Residential Care is a Residential Aged Care facility located in Klemzig, South Australia offereing Low Care… You can apply for an assessment online and search for local aged care providers that meet your needs. New referral pathways for care under My Aged Care - from 1 July 2015. You need this new referral code to give your new provider before you can start receiving their services. For more on the difference between HCP and CHSP click here. 1300 133 *** Show full number. Look for the conditions, such as notice periods and exit amounts. Southern Cross Care (SA, NT & VIC) Inc Labrina Village Residential Care is a Residential Aged Care facility located in Prospect, South Australia offereing Low Care, Supported Residential (SRS), Ageing in … NDIS participants in residential aged care. Cannot send your request. If you need your My Aged Care ID number, you can find it here. My Aged Care changes in 2015 4. Referral code A five digit code given to the client by My Aged Care contact centre staff, or assessors to allow them to visit different service providers to discuss their needs prior to choosing their preferred provider. How My Aged Care can help you - Transcript. About UsReviewsRequest Info KitSuccess StoriesResource GuidesHow It WorksBlog, Are you a Case Manager? If My Aged Care tells you they are unable to reactivate your code this is wrong – while a CHSP code cannot be reactivated a HCP code can. Please try again. When you get to the top of the waitlist and are assigned a Home Care Package you will receive a letter from My Aged Care. Review An evaluation of a client’s support plan undertaken by the RAS. Once you have found a new provider you will need to contact My Aged Care on 1800 200 422 to re-activate your referral code. Referral code A five digit code given to the client by the My Aged Care contact centre, or ... A referral sent by either My Aged Care contact centre staff or assessors requesting services for a client. My Aged Care. Providers will see: electronic referrals from My Aged Care – accessible through the provider portal; some clients directly approaching providers with a My Aged Care referral code – which allows access to the client’s record through the provider portal. Your details . Please provide your information. Residential Aged Care providers supporting NDIS participants will be registered with the NDIS Commission from 1 December 2020. 3. With the ACAT transition, all referrals for residential care, transition care and home care package providers will come via My Aged Care. More information Referral code A five digit code given to the client by My Aged Care contact centre staff, or assessors to allow them to visit different service providers to discuss … My Aged Care is a national online and phone service to help you find out about aged care services, and what services may be available to help you. If you have a new Home Care Package you will be able to find your Referral Code on the letter you received from My Aged Care assigning you your package. You choose who you wish to deliver your package of care at home. My Aged Care provides a central, identifiable entry point which aims to make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to locate and access services available to them. Log in. Why is aged care changing? To find out how, see: 1. In order to access services through My Aged Care there are three main steps: The referral codes from My Aged Care allow you to access different services. Save organisation. In order to access services through My Aged Care there are three main steps: Register for My Aged Care; Get an Assessment; Receive your referral codes. Please sign in to proceed . Use the format email@example.com Phone number Must be 10 numbers, including area code. There are many Aged Care options in Australia and they are much more flexible and accessible than you may think. My Aged Care … When you are assigned a Home Care Package, you have 56 days to enter into an agreement with a Provider before your package is withdrawn. Feedback given by LHD to referrer in relation to referring clients through My Aged Care. ‘Hospital My Aged Care Referral Request Form’. Information and referral service. This ensures that they will be the right fit for you and allows them to complete your Sign Up efficiently. Referrals can be sent electronically to a provider, or a client can be provided with a referral code. You can call My Aged Care on 1800 200 422 yourself or you can have someone call on your behalf. If My Aged Care tells you they are unable to reactivate your code this is wrong – while a CHSP code cannot be reactivated a HCP code can. You must be signed in to apply or save profiles. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm. Trustpilot. Managing Referrals for Assessment and Support Plan Reviews (RAS) 2. When you switch, you will also need to notify your current Provider that you will be switching. Accept is an accredited home care package provider. They will ask you and your loved ones about your current supports and what you need help with. It can take up to 6 weeks for you to have your assessment completed. Narrator: My Aged Care is your starting point to access government-funded aged care services. Download My Aged Care Quick Reference Guide – Manage Referrals for Service: Quick Reference Guide – Manage referrals for service through the My Aged Care provider portal as Word - 2 MB, 18 pages We aim to provide documents in an accessible format. There are three ways to start the registration process with My Aged Care: Telephone toll free on 1800 200 422 (weekdays 8am to 8pm and Saturdays 10am to 2pm) Handing over your referral code allows them access to your subsidies and they can start charging you fees. This is why, at Let’s Get Care – we may ask you if you are happy for us to accept it, because we want to ensure that you are signing up with us before we do this. Please consider … My Aged Care is the government funding body for everything to do with Aged Care. What are the key changes for NSW? Your Referral Code is a 1- number followed by eight or so other numbers. You can also assign, unassign and reassign referrals to individual assessors. What My Aged Care means to say is that your Referral Code shouldn’t be accepted by a Provider until you are sure they are the right Provider for you. The Assignment letter will include a referral code. a carer), to speak and act on their behalf. Once you have found a new provider you will need to contact My Aged Care on 1800 200 422 to re-activate your referral code. They must help you change providers – you can discuss your plan with them and ask them about the date your care and services will end. 2. My Aged Care: Referral pathways for CHSP allied health and nursing services in Victoria 30 August 2016 4 reassessment. You may receive a code to access Nursing Homes or to access a Home Care Package. You may receive a referral code for cleaning, a code for transport and a code for personal care services. Share with friends and family. Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can call the My Aged Care contact centre 1800 200 422. These will generally happen within 48 hours. Email Facebook Twitter. Our Tools Contact Us FAQPrivacy Policy Terms & Conditions, 5 Critical Things You Need to Know About Exit Fees, COVID-19: Don’t Let Fear Stop You from Getting the Care You Need - CLICK HERE. This means someone will come to your home or to the hospital to assess your needs. 12 New Year’s Resolution Ideas for older Australians. Tess accessed services to assist her to live at home. You need to allow around 30 minutes for the first call where you will be required to register at My Aged Care and arrange an in-home Assessment. Alternatively your social worker, doctor or other health professional can do this for you. Visit website. This includes their action plan an… My Aged Care can arrange an Aged Care Assessment. You do not need a referral to apply for subsidies through My Aged Care. You will need your patient’s consent, or that of their legal representative, to obtain this information. DPS ID 2843. On 1 December 2020, residential aged care (RAC) providers delivering services to NDIS participants in their facilities automatically became registered NDIS providers. Your first step is to get in contact with My Aged Care so that you can register your details with them. Referral codes are generated for individual services. If you are unable to find your letter, you can call My Aged Care on 1800 200 422 and ask for your code. Referral to aged care services should NOT take the place of post-acute services. CareAbout’s expert advisers will listen to all of your needs and match you with a great provider. You can apply for an assessment online and search for local aged care providers that meet your needs. Here are some examples of a HCP Referral Code: My Aged Care may tell you not to give your Referral Code to Providers until you have made your decision. Services / How it Works / Pricing / Our Tools / FAQ / Contact Us, Request Info KitServicesHow it WorksPricingOur ToolsFAQAbout UsContact Us. My Aged Care is both a contact centre and a referral point. How to contact My Aged Care. To determine this, you will need to complete an Aged Care Fees Income Assessment form and sendthis to Centrelink. This is a unique code that allows you to take up your package through a service provider of your choice.